Privacy Policy

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Silver Saddle Stables

Last Updated: March 2026

Silver Saddle Stables (“Silver Saddle,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, register for programs, become a member, or communicate with us through email, phone, or SMS messaging.

By using our website, services, or programs, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you:

• Register for programs or services
• Sign up for membership
• Subscribe to updates or newsletters
• Contact us through forms, phone, or email
• Opt in to receive SMS notifications
• Participate in canine services or equine programs

Information collected may include:

• Name
• Email address
• Phone number
• Billing and payment information
• Program registration information
• Pet information (for canine services)
• Communication preferences

We may also collect limited website usage information including IP address, browser type, and pages visited.

2. How We Use Your Information

The information we collect may be used to:

• Register participants for programs and events
• Manage memberships and service accounts
• Send confirmations and reminders
• Provide customer service and support
• Process payments
• Improve website functionality and services
• Communicate operational updates regarding programs or services

We do not sell or rent personal information to third parties.

3. SMS Messaging and Communications

Silver Saddle Stables may send transactional SMS messages related to services you have requested.

Examples of these messages may include:

• Program or appointment confirmations
• Event reminders
• Membership notifications
• Service updates
• Customer support responses

SMS consent may be collected through:

• Website forms
• Membership registration
• QR code sign-ups at our facility
• Texting a keyword to our messaging number

By providing your mobile phone number and opting in through one of these methods, you consent to receive transactional SMS messages from Silver Saddle Stables.

Message frequency may vary depending on your participation in services or programs.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying:

STOP

After you send STOP, you will receive confirmation and will no longer receive SMS messages from Silver Saddle Stables.

For assistance, reply:

HELP

or contact us at:

[email protected]

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. How We Share Information

Silver Saddle Stables does not sell or rent personal information.

We may share information with trusted service providers only when necessary to operate our services, including:

• Payment processors
• Website hosting providers
• Messaging and communication platforms
• Program registration systems

These providers are required to protect your information and may only use it for services performed on our behalf.

5. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience.

Cookies help us:

• Understand website traffic
• Improve website performance
• Provide a better browsing experience

Users may disable cookies through their browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.

However, no internet transmission or electronic storage method is completely secure.

7. Children's Privacy

Silver Saddle Stables programs may involve minors. Personal information for minors is collected only through a parent or legal guardian for the purpose of program registration and participation.

We do not knowingly collect personal information directly from children under the age of 13 without parental consent.